Business Analyst (E-commerce)

Direct Hire
Vancouver, Washington

This person will be responsible for conducting initial assessments/analysis for projects requested by various departments, primarily Finance, Sales and Operations, understanding the business objectives and collaborating with various business and IT stakeholders on devising the most effective solutions. This is a visible role, key to the success of the IT organization in delivering value. The candidate will work closely with other IT staff in the development of requirements and estimates to aid in the planning and execution processes.


Dynamics AX or Dynamics 365. Integrations. Other Finance related systems (payment portals, CC processing, etc)

  • Conducting initial assessments, eliciting requirements, defining scope, conducting analysis, maintaining requirement repositories, and ensuring the solution meets the requirements as the subject matter expert
  • Conducting requirements review to gather and analyze business requirements from end users and act as the liaison in translating the requirements to IT and/or our Microsoft partner(s) by preparing “Use Cases”
  • Providing guidance in development of functionality and/or enhancement of processes within all business systems, including: Dynamics GP, CRM, WMS and E-commerce
  • Documenting existing systems and current processes
  • Ensuring that analysis artifacts follow established standards and processes
  • Ensuring best practices and procedures to improve quality of deliverables and efficiency
  • Identifying and understand issues and risks in order to communicate with the Project Manager and Team, in a manner that mitigates risk to quality, timeline, and scope
  • Work products include documentation, requirement models, and requirement repositories, test plans, standard operating procedures (SOPs)
  • Testing, developed solutions against business requirements. (Unit & Smoke Testing)
  • Assisting the Project Manager and IT team(s) with project estimates, based on early lifecycle stage information available, such as preliminary, high level business and system requirements. Estimate outputs include effort and cost to complete a project. Clearly documents and communicates assumptions, inputs and results for all estimates.
  • Assist in the identification and delivery of training needs within the business to promote a culture of continual improvement
  • Assist in providing continuous support for all business systems
  • Assume other projects/assignments as directed by management


  • Successful candidates will have 3-7 years of Business Analyst experience
  • Demonstrated knowledge of ERP systems with at least 2 years’ direct experience. (Dynamics GP or AX preferred)
  • 3+ years of E-commerce experience
  • Ideal candidate has worked in an industrial/blue collar environment
  • Excellent written, oral and presentation skills to communicate technical & non-technical information in person or electronically
  • Knowledge of distribution business best practices, principles and procedures
  • Ability to gain a broad understanding of the business units is essential
  • Expert at Business Requirement Creation and Analysis
  • Demonstrated experience with business process mapping and modeling techniques
  • Ability to work in a team and communicate effectively across all areas of the business
  • Strong organizational and time management skills
  • Proven experience with test case preparation and functional testing
  • Experience conducting effective training workshops and seminars
  • Technical writing skills will be essential for this position
  • Proven ability to make systematic and rational judgments based on relevant information
  • Demonstrated analytical, summarizing and prioritizing skills
  • Ability travel up to 5%


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