The Engineering Director is responsible for management and work of our software engineering teams (managers, developers, architect, quality assurance and site reliability engineers) Main responsibilities include workflow design and management and collaborating with engineering team managers and internal departments on process, needs, strategy and work. This position requires a deep understanding of our product capabilities, customer’s needs, process, and technology; it drives the operation and development of our products through team work on infrastructure, product enhancements, customer integrations or new product development. The Director of Engineering must have a solid command of a modern technology stack and exceptional communication, collaboration, and development skills.
Manage and develop an engineering management team, including:
- Building, Training and Supporting a team of Engineering Managers
- Hiring, leading and mentoring team members.
- Ensuring highest levels of job satisfaction by setting goals, job expectations, responsibilities and targets.
- Ensuring team is involved in process identification and changes, participating in actively learning and meeting roadmap and project goals.
- Establishing and tracking agile process, planning, milestones, and deployment to ensure departmental success.
- Providing leadership, technical expertise, and career development for team members.
- Having technical discussions with team members to agree on product scope and delivery schedules. Track delivery schedule and related dependencies
- Collaborate with team and best in class methods for software development
- Confer with various groups to design project and to obtain information on needs, limitations and capabilities, related projects, performance requirements and interfaces. Analyze user needs and software requirements to determine feasibility of design within time and strategy constraints.
- Other projects, collaboration with other departments and stakeholders and responsibilities as assigned.
EDUCATION AND EXPERIENCE
- Strong knowledge of architectural and design patterns
- Solid working knowledge of current technologies including object-oriented analysis and design practices (object modeling, use cases, activity diagrams, and UML).
- Experience with cloud-based technologies.
- Knowledge of SDLC methodologies (Agile, CMM, Scrum, Lean, etc.); ability to lead team in these methodologies.
- Accounts Payable Automation, Financial Technology or Payment Industry experience preferred.
- Demonstrated team leadership with forward-thinking process and solutions.
KNOWLEDGE, SKILLS AND ABILITIES
- Leadership — Ability to effectively engage, influence and motivate a team through positive example, development and communication. The ability to delegate responsibility and work to others and coach them to develop their capabilities, provide feedback, share information, manage performance, set goals, motivate team and address performance problems.
- Engineering, Programming and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. Writing computer programs for various purposes. Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Knowledge of design techniques, tools and principles involved in production of precision technical plans, stories, and models.
- Critical Thinking, Reasoning and Persuasion— Using logic and reasoning to recognize details of situations, identify solutions, conclusions or approaches to problems. Persuading others to change their minds or behavior or to try new approaches. The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Ability to identify the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Advanced problem-solving skills in analyzing information and evaluating results to choose the best solution and solve problems.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Communicating effectively in writing as appropriate for the needs of the audience. Talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents. Professional level written and verbal communication skills and exceptional relationship building skills. Exceptional written and oral expression and comprehension, including excellent presentation skills with an ability to partner with senior business leaders to understand needs and deliver solutions.
- People and Inclusion — Always striving to drive our business forward by positive and direct communication, collaboration, respect, acceptance and professionalism. Understanding how to give and receive feedback, manage conflict positively and work productively with others to solve problems.
WORK SCOPE AND CONTEXT
- Job is focused on specific area of business with established practices and procedures; job affects all roles and activities. Must work with operational timeframes but be flexible to changing priorities. Responsible for ensuring technical procedures and compliance standards are met.
- Work affects flow, information, process, work and decisions of others and is operational and strategic in nature.
- Job has supervisory responsibility. Requires leadership, teamwork, deep technical skills, analysis and knowledge and application of data.
- Contacts are made inside the organization. Internal contacts include the Operations, Implementation, Executive, Sales and other teams, leads and managers.
- Position requires contact with others – in meetings, by phone or by email. Interactions focus on data collection, problem solving, needs analysis and information exchange. Interactions are initiated both in person or electronically.
- Information exchange may include confidential or sensitive information. Leadership, technical development, strategic movement and problem-solving are primary objectives of this position.
- Normal office working conditions. Work requires regular sitting/standing at a desk, working with a computer. Job may require hours that exceed 8 hours per day and 40 hours per week during peak periods.