IT Engineer

  • Location: Denver, Colorado
  • Type: Direct Hire
  • Job #695

We are currently looking for an IT Engineer to join our growing technical team and drive the evolution of our technology infrastructure and end user experience. Candidates should be comfortable working within a Service/Help desk environment, endpoint management system workflows as well as ticketing systems and driving positive change in a workplace environment.

You should possess a working understanding of networking concepts and modern endpoint security tactics and tools within both major OS platforms. Great candidates will have experience driving change and seeing technical projects through to completion, and/or direct executive support experience.

What You’ll Do

  • Being a friendly, supportive contact for all users and presenting the public face of the IT organization and communicating effectively in-person as well as text.
  • Technical and strategic project work focused on improvements to our endpoint infrastructure in a variety of operational areas including Desktop automation, Endpoint.
  • Troubleshooting and management of Desktop endpoints of both Mac and Windows with both minimally technical personnel and high-touch executives.
  • Managing ticketing systems and working within a queue-based workflow.
  • Responding to endpoint issues, incidents, and emergencies.
  • Producing, reviewing, and revising documentation for both internal users and teammates.

The Required Skills & Experience

  • 2 years Enterprise IT Experience minimum.
  • Solid experience troubleshooting various platforms, windows and Mac operating systems, endpoint management tools and processes, and scripting.
  • You should possess a working understanding of networking concepts and modern endpoint security tactics and tools within both major OS platforms.
  • Great candidates will have experience driving change and seeing technical projects through to completion, and/or direct executive support experience.
  • Strong verbal and text-based communication skills
  • Certifications preferred
  • Strong customer service skills, communication skills and positive attitude as well as a technical, team-oriented continuous
  • improvement mindset
  • Experience interfacing with executives is a plus.
  • Bachelor’s Degree or higher, Technology/Computer Science preferred
Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!

About Us

Catapult Recruiting was founded by a group of seasoned IT professionals who are native to the Portland area and love Oregon.

Contact Us

6107 SW Murray Blvd, Unit 269
Beaverton, OR 97008
(503) 970-3111
talent@CatapultRecruiting.com