Network Operations Analyst (NOC ANALYST) – Remote

  • Location: Beaverton, Oregon
  • Type: Direct Hire
  • Job #657

We are currently looking for a Network Operations Analyst to join our growing technical team and drive the evolution of our technology infrastructure. Candidates should have a solid background in network fundamentals and server infrastructure in a data center environment. This is an entry technical position with a primary focus on incident and event management. This position will require interfacing with groups both internal and external to Technology on a daily basis. This engineering role is expected to bring a positive attitude, focused on a continual improvement mindset.

What You’ll Do

  • Network Operations staff are responsible for:
  • Infrastructure health monitoring and event management with a variety of tools, including Zabbix, Grafana, New Relic and CloudWatch
  • Monitor event management plat by engaging on-call resources via Xmatters and Slack and providing rapid first response incident management
  • Developing and maintaining comprehensive documentation for event and incident management
  • Implementing new monitoring and alerting where there are gaps
  • Drive and document changes on tuning infrastructure monitoring alerts
  • Review, evaluate and provide recommendations on policies and procedures

The Skills and Experience You’ll Bring

Applicants must have reliable transportation to/from work and be available to work a shift in a 24/7 environment.

  • Degree in Computer Science or equivalent certifications
  • Strong verbal and text-based communication skills
  • 1-2 years of monitoring tools experience (New Relic, Zabbix, Grafana, CloudWatch)
  • Fundamental understanding of TCP/IP networking
  • Experience with Windows and Unix based servers
  • Able to utilize remote communication tools effectively (Slack, Zoom, Skype)
  • Able to write and maintain knowledge base articles


Bonus Skills

  • 1-2 years of Enterprise IT Experience
  • 1-2 years of incident management experience
  • 1-2 years of event management experience
  • Familiarity with Atlassian products
  • IT Certifications (CCNA, Network+, MCSA, Linux+)
  • Exceptional analytical skills and solutions oriented
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About Us

Catapult Recruiting was founded by a group of seasoned IT professionals who are native to the Portland area and love Oregon.

Contact Us

6107 SW Murray Blvd, Unit 269
Beaverton, OR 97008
(503) 970-3111